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Frequently Asked Questions

What Are Your Payment Options?

Payment is via PayPal or Stripe for credit card - select your preference at the cart

What Is Your Refund Policy?

If your dried florals don't quite suit the area you bought them for, please notify within a week.

As long as they are returned without damage, we're happy to exchange them.

Fresh florals are a little trickier, we must be notified within two hours of delivery and all care instructions must have been followed.

Do You Offer Gift Cards?

Sure! Click the link to customize.

Follow the step by step instructions and choose your gift card design.

The recipient will be emailed their voucher to redeem with us.

When Do You Deliver?

If we receive your order by 2pm today, we'll guarantee delivery by 12pm tomorrow. Weekends require 48hrs notice.

This is within our local area - Carrington/Wickham/Tighes hill/Mayfield/Newcastle/Stockton/Hamilton/Merewether.

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